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The Formal Stuff

Legal &
Policy Documents

Everything you need to know about how More Than Counselling operates, protects your information, and works with you. Please take the time to read these before we begin working together.

Documents

01

Informed Consent

What informed consent means, your rights as a client, confidentiality, and how the therapeutic process works.

Available →
02

Cancellation & Refund Policy

Notice periods, late cancellation fees, no-show policy, refunds, and how to reschedule your appointment.

Available →
03

Referrals & Fees

Session pricing, NDIS billing, Medicare rebates, and how referrals work at More Than Counselling.

Coming soon →
04

Privacy Policy

How your personal information is collected, stored, used, and protected in accordance with Australian privacy law.

Coming soon →
05

Terms & Conditions

The terms under which More Than Counselling provides services, including website use and professional boundaries.

Coming soon →
Questions? If anything here is unclear or you’d like to discuss any of these policies before booking, please don’t hesitate to get in touch.